maintenance :: useful tips

Here are a few common problems that you may be able to fix yourself. If you run into trouble, however, always give us a call -
we are more than happy to help.

Garbage disposal jammed/not working:

1. Turn power switch for disposal off
   
2. Remove obvious debris (silverware, bottle caps, etc.)
3. Press reset button on bottom of disposal - the button is located on the bottom of the disposal unit which hangs under the sink.
   
4. Run cold water and try to turn it on again

Toilet overflowing or clogged:

1. Locate plunger (we supply one for each bathroom)
   
2. Center rubber portion of plunger over toilet drain & push
   
3. May require 3 or 4 plunges to clear drain
   
4. Use towels to soak up any overflow - it may damage the ceiling below

Ants or other pests:

1. Place ant traps in areas where ants are seen
2. Remember that pests are attracted to food, trash, etc. - try to keep your apartment as clean as possible

No power in apartment:

1. Be sure that you have called Niagara Mohawk for electric service to be turned on - 1-800-932-0301
2. Check the breaker panel (small 1ft.x 2ft. grey or painted door)
   located inside your apartment - usually in a closet or behind a door
3. All switches inside breaker panel should be in "ON" position

No heat in apartment:

1. If you have gas heat, be sure that you have called Niagara Mohawk and requested that the gas service be turned on. 1-800-932-0301
2. If you have electric heat, check the thermostat in each room to be sure they are set to desired temperature.

Locked out of your apartment:

1. During regular business hours, come to our office and we will let you in or supply you with another key temporarily.
2. After hours lockouts require a call to our emergency # and result in a $30.00 charge per incident.